Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us.

General

Harbor is an EU-focused hosting platform that combines an AI website builder, GitHub deployment, domain registration, and DNS management. We provide GDPR-friendly infrastructure for European businesses and creators who want modern hosting tools without sacrificing data sovereignty.

Harbor is designed for solo makers, freelancers, small business owners, developers, and EU-focused companies who need a simple, privacy-first hosting solution. Whether you're building your first website with AI or deploying complex applications from GitHub, Harbor provides the tools you need.

No! Our AI website builder lets you create professional websites without any coding. Just describe what you want, and our AI generates it for you. If you are a developer, you can also deploy directly from GitHub with framework auto-detection.

Hosting

Connect your GitHub account (public or private repos), select a repository, and click deploy. We automatically detect your framework (Next.js, React, Vue, Node, Static) and configure the build settings. Your app is live in minutes with automatic SSL.

We auto-detect and support Next.js, React, Vue.js, Node.js applications, and static sites. If your framework isn't listed, contact us—we're constantly adding new framework support.

Yes, you can connect any domain you own to your Harbor applications. We provide automatic SSL certificates via Let's Encrypt for all connected domains.

Environment variables are encrypted at rest and available to your application at runtime. Set them through our dashboard and they'll be securely injected during builds and runtime.

AI Builder

Our AI builder uses a 3-step wizard: 1) Tell us about your business, 2) Choose a visual style, 3) AI generates your site. After creation, you can edit your site through natural language chat—just tell the AI what you want changed.

You can create landing pages, portfolios, business websites, and simple web applications. The AI generates Vue/Vite-based sites that are fast, modern, and responsive.

Absolutely! You can continue editing your AI-generated site at any time through the chat interface. Changes are previewed live before you publish them.

AI-generated sites use Vue.js with Vite for fast builds. They're hosted on our EU infrastructure with automatic SSL and CDN optimization.

Domains

Use our domain search to find available domains. Add them to your cart and complete checkout. We handle the registration process and you can start using your domain immediately.

Yes, you can transfer domains from other registrars. You'll need an auth code (EPP code) from your current registrar. We guide you through the transfer process.

We provide full DNS control with support for A, AAAA, CNAME, MX, and TXT records. Changes propagate quickly and we show you the propagation status in real-time.

Yes! All domains connected to Harbor applications get free SSL certificates via Let's Encrypt. Certificates are automatically renewed.

Billing

We currently offer two plans: Harbor Sites (AI website builder with hosting) and Harbor Hosting (GitHub-based hosting). See our pricing page for details.

Monthly subscriptions can be cancelled at any time and include a partial refund for the unused part of the current billing period. Yearly subscriptions can be cancelled only within 14 days of payment, and are binding afterward.

As a Finnish company, we charge Finnish VAT (24%) for EU customers without a valid VAT ID. Business customers with EU VAT IDs may qualify for reverse charge. Prices displayed include VAT where applicable.

We accept major credit cards (Visa, Mastercard, American Express) through our secure Stripe integration. All payments are processed in EUR.

Privacy & Security

All data is stored in the EU, specifically on Hetzner Cloud servers in Nuremberg (Germany) and Helsinki (Finland). We never transfer your data outside the EU.

Yes, Harbor is designed with GDPR principles from the ground up. We provide data export, account deletion, audit logs, and clear data processing information. We're a Finnish company regulated under EU law.

We use encryption at rest and in transit (TLS 1.3). Environment variables are encrypted. We never share your data with third parties except as required for service delivery (e.g., Stripe for payments).

Yes, you can request complete account deletion from your dashboard. This removes all your personal data, websites, and deployments from our systems. GDPR-compliant data export is also available.

Still have questions?

Our support team is here to help. Reach out via email or use our AI chat widget.

Contact support